COVID-19 Information

  • As you may be aware, to avoid the potential contraction of COVID-19 and to prioritise the wellbeing of our staff, we have closed the Pure IT office in Southampton temporarily.
  • Our staff are working remotely from home, so calls, emails & helpdesk tickets will be responded to and actioned as per normal.
  • Please note that site visits may be delayed until after the COVID-19 virus has become less of a threat, however special consideration may be taken on site visits we deem to be emergencies.

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Supporting the Nation

Our IT Support Stats for this month

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Resolution within SLA
Tickets Resolved
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Average Ticket 1st Response
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